This policy describes how UserXLab collects, uses, and protects personal data within our user behavior research activities for optimizing financial interfaces.
For the purpose of UX/UI research for banking and trading applications, we may process:
Data is used exclusively for:
We do not use data for direct marketing or personalized advertising.
In our lab studies, we may use technologies to record anonymous interactions (e.g., heatmap sessions). These are not used to track you outside the study session and do not store personally identifiable information.
Anonymized and aggregated data may be shared with research partners or presented in internal reports for fintech clients. We do not sell personal data. Any sharing is based on agreements that protect confidentiality.
In accordance with data protection regulations, you have the right to:
To exercise your rights or for any questions regarding data processing and this policy, please contact our responsible person:
UserXLabRequests will be answered within 30 days.
This policy was last updated in May 2024. We reserve the right to update it periodically. The current version is always available on this page.